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Trust & Safety

Last Updated: April 14, 2026

Trust & Safety at EduLibra

EduLibra is a platform for learning. That comes with a different standard.

Many platforms are designed for open sharing. EduLibra is designed for structured learning environments that often include students, families, and schools. That means safety, privacy, and clarity are built into how the system works — not layered on afterward.

This page explains how we approach those responsibilities.

A Different Kind of Platform

EduLibra is not an open social network. It is a marketplace where publishers offer educational content to subscribers, which can include individuals, families, and institutions.

Access to content and features is structured through relationships — such as a school, a class, a parent, a publisher, or a subscription. What you can see and do depends on those relationships.

That structure is intentional. It helps ensure that students are only interacting with content and people in appropriate, educational contexts.

Student Safety

EduLibra may be used by minors, including in school environments. We design the platform with that in mind.

  • Students do not independently purchase access.

  • Accounts for younger users are created or authorized by parents or schools.

  • Interactions are centered around learning, not open messaging or public feeds.

We do not allow:

  • harassment or bullying;

  • inappropriate or non-educational contact with minors;

  • attempts to collect personal contact information outside approved contexts;

  • content that is harmful, exploitative, or not appropriate for a learning environment.

When we see behavior that violates these standards, we act. That may include removing content or suspending accounts.

Child Safety and CSAM

EduLibra has zero tolerance for child sexual abuse material (“CSAM”) and for any content or conduct that sexualizes, exploits, or endangers children.

If we become aware of apparent CSAM on the Services, we will remove it, preserve relevant information as required by law, and report it to the National Center for Missing & Exploited Children (“NCMEC”) in accordance with 18 U.S.C. § 2258A. We cooperate with law enforcement in appropriate investigations.

We also act against grooming, enticement, sextortion, and other conduct targeting minors, including by removing content, suspending accounts, and reporting to authorities where appropriate.

Educators and Mandated Reporters

Many educators, administrators, and other professionals who use EduLibra are mandated reporters under state law. EduLibra is not a substitute for those reporting obligations. If you are a mandated reporter and you learn information through the Services that would trigger a reporting obligation under applicable law, you are responsible for making that report through the appropriate channels.

We may also, in our discretion, report concerns we identify to the appropriate authorities, parents, or institutions, consistent with law and with our commitments to users.

Privacy and Data Use

We collect and use data to operate the platform, and nothing more.

That includes:

  • providing access to content;

  • supporting classrooms and school use;

  • improving how the platform works.

We do not sell personal data, including student data, and we do not use student work or identifiable student data to train generative AI models made available outside the Services.

Some information may be shared with:

  • schools (when accounts are school-managed);

  • publishers (for the limited information needed to operate the publisher-subscriber relationship);

  • service providers like Stripe (payments) and Google or Microsoft (authentication).

For full details, see our Privacy Policy.

Roles, Access, and Responsibility

EduLibra is built around a simple idea: one account per person, with access defined by context.

A person might be:

  • a student in one context;

  • a parent in another;

  • a teacher or publisher in another.

The platform reflects those roles through permissions.

In practice, that means:

  • schools and educators may manage student access;

  • parents may manage access for their children;

  • users only see what they are authorized to see.

That structure reduces the need for open moderation by limiting exposure in the first place.

Content Expectations

We expect users to treat EduLibra as a learning environment.

Content must not be:

  • illegal or deceptive;

  • abusive or harassing;

  • sexually explicit or exploitative;

  • materially misleading about core factual, scientific, or historical matters in ways that could harm students;

  • in violation of intellectual property rights.

Publishers and educators are responsible for ensuring their materials are appropriate for their intended audience.

How We Enforce This

We do not rely on a single mechanism. EduLibra combines:

  • structured access (who can see what);

  • clear rules (what is allowed);

  • enforcement (what happens when rules are broken).

We may:

  • remove content;

  • limit access;

  • suspend or terminate accounts;

  • withhold, reverse, or adjust transactions where necessary.

We may act quickly, including without notice, when we believe it is necessary to protect users, especially students.

Appeals

If your content has been removed, or your account has been limited, suspended, or terminated, and you believe that action was made in error, you may request a review by emailing support@edulibra.com with the subject line “Appeal.” Include the account or content at issue and a brief explanation of why you believe the decision should be reconsidered.

We will review appeals in good faith. Some decisions, particularly those involving child safety, imminent harm, or legal compliance, may not be reversible.

Law Enforcement and Legal Requests

We respond to valid legal requests, including subpoenas, court orders, and warrants, as required by law. Where we believe a request is overbroad or improper, we may push back, seek to narrow it, or notify affected users, consistent with law.

In emergencies involving imminent risk of death or serious physical injury, we may disclose information to law enforcement without a legal process, where permitted by law.

Legal requests may be directed to legal@edulibra.com.

Reporting Concerns

If something does not look right, we want to know.

Email: support@edulibra.com

Include enough detail for us to understand what happened. We review reports and take action where appropriate. Urgent child-safety concerns should be flagged clearly in the subject line.

Working with Schools

When EduLibra is used in a school setting:

  • the school is responsible for supervising student use;

  • the school may control access, assignments, and visibility;

  • EduLibra provides the system, but the school provides the context.

That division is intentional and important.

In Plain Terms

EduLibra is designed to be:

  • structured, not chaotic;

  • educational, not social;

  • controlled, not anonymous.

That is how we keep it safe, and how we intend to keep it that way.